Any payments that have been made will be refunded back to your card within 3-5 business days of the order balance being adjusted. Your order balance will be adjusted to $0 within 3-5 business days. To confirm the reason please refer to eBay's cancellation email, Afterpay will email you too, to confirm the order has been cancelled via Afterpay. If your order was cancelled it is most likely because the product became out of stock whilst you were checking out. This is 25% of the order value OR if you are exceeding your limit you may have the option to make a larger first payment. If Afterpay is greyed out, check your basket and try again!Īll eBay purchases will require you to pay the first payment upfront when you place your order. If you have multiple items in your cart from the same seller, and they are being shipped together, you can check out with Afterpay.Īfterpay cannot be used for certain items such as: This means if you have items in your cart from multiple sellers and you wish to check out with Afterpay you will need to check out one seller at a time. Why is Afterpay greyed out when I'm trying to check out?Īfterpay is only available when checking out with a single seller. Please double-check you are using eBay Australia: We're excited to be partnered with eBay and make Afterpay a payment option for customers checking out on eBay! As eBay is a marketplace this changes a few things for you (the customer), we appreciate you may have a few questions so if you do, read on:
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